Terms and Conditions
Last Updated: 31/03/2025
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
By placing an order with 360Marco.com (the “Site”) and using our services (the “Services”), you (“you” or “Client”) agree to be bound by these Terms and Conditions (“Agreement”). If you do not agree to all of these Terms, do not order or use our Services.
1. Introduction and Acceptance
1.1 Scope. This Agreement governs all aspects of your use of our Services, which include the sale and delivery of targeted email lists designed for B2B lead generation and marketing campaigns.
1.2 Acceptance. By ordering our Services, you confirm that you have read, understood, and agree to be bound by this Agreement, our Privacy Policy, and our Data Protection Policy.
1.3 Modifications. We reserve the right to update or modify these Terms at any time. Any changes will be posted on the Site with an updated “Last Updated” date. Continued use of our Services after such changes constitutes your acceptance of the new Terms.
2. Introduction and Acceptance
2.1 Email Lists.
- We offer targeted email lists across virtually all B2B industries—including healthcare, technology, real estate, finance, and more.
- Our lists help businesses reach decision-makers, professionals, and companies for lead generation and marketing campaigns.
- You may customize your order by filtering contacts based on criteria such as location, job title, industry, company size, and other relevant parameters.
2.2 Data Provided.
Each email list order includes, at a minimum, the following information: - First Name, Last Name, Job Title, Email Address, Phone Number, Company Address, City, Country, Zip Code, SIC Code, and Industry.
- Additional data (e.g., LinkedIn URL) may be provided upon special request.
2.3 Data Sources and Verification.
- Our data is collected from over 21 reliable sources including web sources, seminars, associations, trade shows, conferences, webinars, magazine subscriptions, exhibitions, surveys, public filings, government listings, yellow pages, data partners, etc.
- We focus on gathering data for key decision-makers (C-suite, VP, Director, Manager – collectively “CVDM contacts”).
- Prior to delivery, our dedicated data team manually re-verifies each contact so that the list is as current as possible on the day of delivery.
3. Pricing, Ordering, and Delivery
3.1 Pricing.
- Pricing is determined by factors including contact volume, target industry, specific data metrics, and any special data requests.
- Clients must specify their target audience and geography; our Sales Development Representatives (SDRs) will then provide counts, pricing details, sample data, and further information.
3.2 Delivery.
- Upon order confirmation, your customized list will be delivered in Excel or CSV format, enabling easy upload to your CRM system.
- You receive complete ownership of the delivered data for unlimited marketing purposes.
- Estimated delivery time is between 2-5 business days, depending on the volume and specific requirements of your order.
3.3 Additional Services.
- We offer additional support services to assist you with uploading data into your CRM and free consultations on effective outreach methods. These services are optional and provided at additional cost if requested.
4. Accuracy Guarantee, Replacement, Refund, and Dispute Notification
4.1 Accuracy Guarantee.
- We guarantee that our email lists will have at least 90% valid, current, and relevant contacts. “Invalid” contacts include those that are non-functional (e.g., bounces), outdated, or that do not match the agreed target criteria.
4.2 Replacement Process.
- If you determine that more than 10% of the contacts in the delivered list are invalid or irrelevant, you must notify our Sales Team within 45 days of purchase
- Upon receiving your detailed report, our Data Experts will promptly work to replace the invalid contacts with fresh, verified contacts from our backup pool.
- Should we be unable to replace the requisite number of invalid contacts, you will receive a refund proportional to the number of invalid records—calculated as 15% of the invoice amount per the value of the affected contacts, or as otherwise agreed in writing.
4.3 Dispute Notification.
- Any disputes regarding chargebacks or issues with the accuracy or quality of the email list must be reported to us within 45 days of purchase. Disputes reported after this period will not be covered under our guarantee.
5. Data Updating and Ownership
5.1 Regular Data Updating.
- Our master database is updated every 45–60 days. For each order, our team re-verifies and updates the data immediately prior to delivery to ensure maximum currency and validity.
5.2 Ownership and Usage Rights.
- Once delivered, the email list becomes your property, and you have complete, unlimited ownership over that data. You may use it for any marketing or outreach purposes without any restrictions from us.
- While you have full rights to the list, we do offer additional services (e.g., CRM upload support, consultation) for a separate fee, should you require assistance. • Although the list is sold on a non-exclusive basis (i.e., we do not promise exclusivity in our sourcing), each delivered list is unique and will not be resold to another client for at least six (6) months under the terms of our NDA.
6. Legal Compliance
6.1 Client Responsibility
You are solely responsible for ensuring that your use of the email lists complies with all applicable laws and regulations, including CAN-SPAM, GDPR, CCPA, and any other relevant data protection or anti-spam legislation. We provide the data solely for your lead generation purposes; you must run your outreach campaigns in compliance with all legal requirements.
6.2 GDPR Compliance
Our data collection and processing practices adhere to applicable data protection laws. We are actively pursuing GDPR certification, and our processes are designed to comply with all relevant legal requirements.
7. Intellectual Property and Data Rights
7.1 Ownership.
- All content and data provided on the Site, including the email lists, remain the intellectual property of 360 Marketing Concepts or our data partners. However, upon purchase, you are granted a non-exclusive, irrevocable license to use the delivered data for your internal marketing and outreach purposes.
- The list becomes your property, and you have complete and unlimited ownership over it. You may use it in any manner you please, including integrating it into your CRM or using it for unlimited marketing campaigns.
7.2 Restrictions.
- While you own the delivered list, you are prohibited from reselling, distributing, or sharing the data with third parties without our express written consent, except as otherwise permitted under our NDA.
8. Limitation of Liability and Disclaimers
8.1 Disclaimer.
- The Services are provided on an “as is” and “as available” basis without any warranties, either express or implied, including warranties of merchantability or fitness for a particular purpose.
8.2 Limitation of Liability.
- To the fullest extent permitted by law, 360 Marketing Concepts shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits or business interruption, arising out of or related to your use of the Services or the email lists, even if advised of the possibility of such damages.
9. Indemnification
You agree to indemnify, defend, and hold harmless 360 Marketing Concepts and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorney’s fees) arising out of or relating to:
- Your use of the email lists.
- Any breach of this Agreement or violation of applicable laws by you.
- Any claim that your use of the data infringes on the rights of a third party.
10. Dispute Resolution and Governing Law
10.1 Dispute Resolution.
- In the event of any dispute arising from or relating to this Agreement or your use of our Services (including chargeback or accuracy disputes), you agree to notify us in writing within 45 days of purchase at [contact@360marco.com] so that we may address your concerns on a priority basis.
- If a resolution cannot be reached, any disputes shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association (or another mutually agreed-upon arbitration body).
10.2 Governing Law.
- This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which 360 Marketing Concepts is incorporated, without regard to its conflict of laws provisions.
11. Termination
11.1 Termination by 360 Marketing Concepts.
- We reserve the right to suspend or terminate your access to our Services, in whole or in part, at any time, with or without cause, if you breach any provision of this Agreement.
11.2 Effect of Termination.
- Upon termination, your right to use the delivered data ceases immediately, and you must destroy all copies of the data. Termination does not affect any rights or obligations accrued prior to termination.
12. Miscellaneous
12.1 Entire Agreement
- This Agreement, along with our Privacy Policy and any other policies referenced herein, constitutes the entire agreement between you and 360 Marketing Concepts regarding your use of our Services.
12.2 Severability
- If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12.3 Waiver
- Failure by 360 Marketing Concepts to enforce any right or provision of this Agreement shall not constitute a waiver of future enforcement of that right or provision.
13. SMS Disclosure (Important)
By providing your phone number, you agree to receive text messages from 360 Marketing Concepts. Message and data rates may apply. Message frequency varies. To stop receiving messages, reply “STOP” at any time. For more information, reply “HELP”.
14. Contact Information
If you have any questions regarding these Terms and Conditions or our Services, please contact us at:
- Email: info@360marco.com
- Mailing Address: #744 – 9314 Forest Hill Blvd , Wellington, Florida 33411, United States
- Phone: +1 (561) 257 4066
By ordering and using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy and Data Protection Policies.
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